| Create a custom user interface by changing
    properties of the taskbar, the desktop and other components. 
 
 Create subfolders, modify file attributes and use Quick View to briefly look at a
    file.  
 
 Start  MS-DOS based programs: Use familiar MS-DOS commands and work in the MS-DOS
    based editor.  
 
 Manipulate the print queue  Set up a printer to print MS-DOS based programs and
    use the print troubleshooter to solve printing problems.  
 
 Understand the purpose and use of such system tools as backup, DriveSpace, scandisk and
    disk defragmenter.  
 
 Examine configuration and installation issues, such as the differences between 32 bit
    applications and 16 bit applications.  
 
 Browse resources on the Network Neighborhood and communicate with other people by using
    Microsoft Exchange.  
 
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